Social Banking

More than 200 years ago, Erste Group opened its doors to everyone. This made access to financial services possible for people who previously could not use them. Our founding principle has guided us in the development of the Social Banking segment. It is an important part of our identity as a bank and our work.

Since 2016, Erste Group’s Social Banking has invested over €700 million in social development across Central and Eastern Europe, helping create or preserve nearly 100,000 jobs—mainly for those excluded from the labour market.

What we stand for

Financial Sustainability

Social banking covers its costs with all profits being reinvested for long term social impact.

Measureable Social Impact

We measure our direct impact using modern and advanced methods.

Integration in Core Business

Social banking is integrated into our retail and corporate banking, focused on creating jobs and opportunities alongside economic value.

Financial Inclusion

Financial inclusion means helping people without access to regular banks. We help small business owners, charities, and people in poverty or excluded.

With its initiatives and projects, Social Banking also makes a valuable contribution to the fulfillment of 9 of the 17 Sustainable Development Goals (SDGs) that the United Nations’ member states have set to be completed by 2030.

We focus on providing our clients with tailored financial products and know-how, such as financial and business education, consulting, and mentoring. In this way, we help them not only improve their current economic situation, but also build a sustainable base for making the right financial decision and thus reach financial stability in the long-term.

We are always excited about our clients’ successes – to not only see them grow and prosper, but also make a positive impact in our region. Watch some of their personal stories here: