Sustainable profitability

_ Net result of EUR 2,997.6 million

_ Local banks in all core markets are profitable

_  Dividend of EUR 2.7 per share proposed to AGM

Operating performance improves substantially

_ Operating revenues increase by 23.1%

_ Inflation drives operating expenses up by 9.7%

_ Cost/income ratio improves to 47.6%

Customer business on continued growth path

_ Net customer loans grow by 2.8% to EUR 207.8 billion

_ Customer deposits grow by 3.9% to EUR 232.8 billion

_ Favourable loan-to-deposit ratio at 89.3%

Sound asset quality

_ NPL ratio at moderate 2.3%

_ NPL provision coverage at strong 85.1%

_ Risk costs of 6 basis points

(on average gross customer loans)

Favourable capitalisation

_ CET1 ratio (CRR final) increases to 15.7%

_ Capital significantly above regulatory requirements and

internal target

Excellent funding and liquidity position

_ Strong retail deposit base in all core countries is key trust

indicator and competitive advantage

_ All local banks successfully placed MREL-related issuances